Business Printing Services Exeter, Devon

“Concorde have been providing our Kyocera copier estate at the Eden Project for over 7 years. The hardware has been as solid as their support. On the occasion we have needed support, the Concorde Service Team have always been polite, professional, proficient and fastidious, going the extra mile to ensure future issues are rectified before they even arise . I can honestly say that the copiers and printing are the one area of our IT Services at Eden which rarely appear on my radar now, which is exactly how I like it.”

“Concorde have been our partner of choice, providing our printing, scanning and copying needs since we moved to Sandy Park Stadium. Over the years the Rugby Club’s requirements have evolved, but Concorde have always delivered cutting edge solutions complemented by superb service support.”

“The service that we have received from the team at Concorde has far exceeded our expectations. Their flexible and efficient approach has created an excellent business partnership.”

"Their service response time is always prompt and with the help of their manned helpdesk we can be up and running again very quickly (not that we have ever had much cause to use it). We have had two Konica Minolta copiers from Concorde and the performance of these machines has been excellent. Paper jams were very few and far between and we rarely needed to make service calls for repairs. Pretty much the only times we saw an engineer was for a general service of the copier. We have now moved on to a Kyocera copier on Ian’s recommendation and so far, the machine has been very impressive."

"Having been with Concorde for 3 ½ years we were due a renewal. Concorde visited our office and listened to our current situation and discussed our options going forward. We have always found the engineers and support fantastic and were keen to renew. As with any business we were keen to reduce our costs and Concorde came up with a solution to this and our increase in volumes, whilst reducing our overall quarterly cost."

“We have used Concorde for over 15 years and couldn’t be happier with their service. Gareth and the team are incredibly knowledgeable and personable – always taking the time to discuss our business needs before recommending the most suitable machines. With our focus on sustainability, Concorde were able to showcase to us a number of eco-friendly copiers and we’ve been delighted with both the resulting energy savings and the quality of the printing output. Highly recommended.”